Victoria Akims

I am a seasoned and self-driven Customer Service and Digital Solutions Specialist with over four years of progressive experience in customer care, remote scheduling, team coordination, and technical web support. My adaptability and skills in managing operations for both B2B and B2C organizations have allowed me to deliver high-impact service across different time zones. I possess strong communication skills and have extensive experience working with US and UK clients through remote platforms.

In my recent role at Agulo Real Estate, I managed day-to-day customer interactions, scheduled client viewings, and supported HR activities. I also played a pivotal role in training new hires and overseeing backend updates of the company website. My freelance work as a Virtual Web Development Assistant has further honed my skills in web development and content management, where I have successfully built and maintained websites for various industries.