On Upwork, I streamline client workflows with Zapier and Make.com, improving operational efficiency by 30%. I also develop tailored automations for startups to support lead management and customer engagement.
I build connected systems across tools such as Dubsado, ClickUp, and Monday.com. Examples include routing form submissions to the right team and triggering contracts, invoices, and reminders after a client accepts a proposal.
At Ali Pruitt, I built Wrike spaces, folders, and task structures to fit team operations. I also created workflows, dashboards, request forms, and reports, and documented processes in SOPs to support onboarding and consistent task execution.
My work also includes project management and virtual assistance on Upwork, along with earlier experience as a content writer and analyst. I hold an Airtable Builder Certification and have completed training in Zapier, Make, and project management.
