Peace Maikasuwa
@peacemaikasuwa
Automation & workflow specialist optimizing CRMs and no-code systems for measurable impact.
NigeriaWhat I'm looking for
I am an automation and workflow specialist who designs secure, scalable systems to eliminate repetitive work and improve business performance. I focus on CRM automation, no-code/low-code platforms, AI workflows, and domain/email security to deliver measurable outcomes.
Across startups and SMBs I’ve cut manual admin by up to 40%, improved email deliverability to 99.9% through DNS and domain hardening, and saved leadership teams 10+ hours weekly with automated reporting. I integrate CRMs, email, e-commerce, and project management tools for real-time customer tracking and reporting.
My hands-on experience includes building automations with Make (Integromat), Zapier, n8n, Airtable, Notion, Monday.com, and leading CRM platforms like HubSpot, GoHighLevel, Zoho, and Pipedrive. I also create SOPs, develop KPIs, and train teams on automation-first processes to accelerate delivery and reduce onboarding time.
I hold a B.A.Sc. in Zoology and multiple certifications including Google Project Management, Make.com, Airtable, and Agile team management. I bring a practical, security-minded approach to automation that balances efficiency, compliance, and reliability.
Experience
Work history, roles, and key accomplishments
Automation & Workflow Specialist
Balance Coffee
Jan 2024 - Present (1 year 8 months)
Designed CRM and marketing automations that reduced manual admin by 30% and built DNS/email security (SPF, DKIM, DMARC) improving deliverability to 99.9%; automated sales and ops reporting to save 10+ hours weekly.
Customer Success & Automation Specialist
Yaupon Brothers America Tea
Oct 2022 - Present (2 years 11 months)
Automated order tracking and support ticket responses to cut resolution time by 35%, built follow-up email workflows that improved retention, and managed customer communications via email and Shopify chat.
Automation-Focused Executive Assistant
CMOx
Dec 2023 - Dec 2024 (1 year)
Replaced manual scheduling and follow-up processes with Zapier workflows cutting admin by 40%, automated reporting templates and document generation, and optimized CRM-email-project workflows.
Project Manager
Sound Foundation Group
Feb 2023 - Feb 2024 (1 year)
Implemented automated SOP workflows that accelerated project delivery by 25%, integrated ticketing systems with dashboards for faster resolution, and trained teams to halve onboarding time.
Automation Consultant
Freelance
Jan 2020 - Oct 2022 (2 years 9 months)
Delivered custom automations for startups and SMEs using Notion, Airtable, Zapier, and Make, reducing lead handling time by 50% and saving clients 5–15 hours per week.
Education
Degrees, certifications, and relevant coursework
NUNasarawa State University
Bachelor of Applied Science, Zoology
Completed a Bachelor of Applied Science in Zoology at Nasarawa State University.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
Interested in hiring Peace?
You can contact Peace and 90k+ other talented remote workers on Himalayas.
Message PeaceFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
