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Vi Crisostomo

@vicrisostomo

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Virtual Assistant at Wellness Clinic processing invoices, supporting payment runs, and maintaining vendor records.

Philippines

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At Wellness Clinic, I provide administrative support to executives and process incoming invoices, including vendor setup, GL coding, and department allocation.

I review invoices, reconcile vendor statements and corporate card transactions, and help prepare weekly payment batches. I also maintain digital records and assist with invoice compilation for accruals.

At Awesome Support, I monitored employee timesheets, prepared an ISO audit manual, handled client billing and invoices, and supported customer tickets as a Dispute Analyst.

Earlier, I provided administrative support at ADM, Creatives MNL, and AEON Credit Service (Philippines) Inc, including data entry, bookkeeping, billings, collections, and travel arrangements. I also worked in customer service at Convergys Inc, handling customer and billing inquiries.

Experience

Work history, roles, and key accomplishments

Virtual Assistant

Wellness Clinic

Jul 2022 - Aug 2026 (4 years 1 month)

Provided general administrative support to executives, processed invoices, reconciled vendor statements, managed corporate credit card transactions, and supported payment runs and month-end close activities.

Invoice Processing Vendor Management Reconciliations Accounts Payable Calendar Management Travel Arrangements Digital Record Keeping Month End Closing Process Improvement Data Cleaning

Virtual Assistant

Awesome Support

Jun 2022 - Jun 2023 (1 year)

Provided general administrative support to all departments, monitored employee timesheets, prepared manuals for ISO audits, handled client billing and invoices, and supported customer tickets as a dispute analyst.

Administrative Support Timesheet management ISO Standards Billing Invoicing Customer Support Dispute Resolution Meeting Coordination

Virtual Assistant

ADM

Jan 2022 - May 2022 (4 months)

Provided general administrative support to the Operations Department, managed emails, performed data entry, monitored new clients, and updated ClickUp tasks based on client feedback.

Email Management Data Entry Client Monitoring ClickUp Administrative Support

Admin Officer

Creatives MNL

Mar 2021 - Jan 2022 (10 months)

Provided administrative support to ensure efficient office operation, processed billings and collections for events, monitored tax filing, and performed bookkeeping duties.

Administrative Support Billing Collections Tax Filings Bookkeeping

General Admin Assistant

AEON Credit Service (Philippines) Inc

Oct 2018 - Mar 2021 (2 years 5 months)

Provided administrative support to ensure efficient office operation, handled purchasing, billing, and collections, made travel arrangements for senior staff, and prepared reports for monthly meetings.

Administrative Support Purchasing Billing Collections Travel Arrangements Inventory Management Reporting Equipment Maintenance

Admin Officer

Pop Up Lounge

Sep 2017 - Sep 2018 (1 year)

Provided administrative support to ensure efficient store operation, operated cash registers, managed financial transactions, and coordinated with clients on sales orders and deliveries.

Administrative Support Cash Register Operation Financial Transactions Client Coordination Sales Orders Deliveries

Customer Service Representative

Convergys Inc

Jul 2016 - Sep 2017 (1 year 2 months)

Managed incoming calls and customer service inquiries, presented company products to customers, handled complaints, and addressed billing inquiries.

Customer Service Call Handling Complaint Resolution Billing Inquiries Sales

Education

Degrees, certifications, and relevant coursework

Polytechnic University of the Philippines

Bachelor of Science, Office Administration

2012 - 2016

Activities and societies: Dean Lister and President Lister; 800 hours of On the Job Training

Completed a Bachelor of Science in Office Administration with a major in Corporate Transcription. Achieved Dean Lister and President Lister honors and completed 800 hours of on-the-job training.