vicky brunson

Managed dental insurance claims and prior authorizations, improving claims processing efficiency while using Eaglesoft, MedWorks, and Vyne for electronic claims.

Supported the practice administrator with administrative tasks and office coordination to streamline clinic operations and patient flow.

Scheduled appointments, verified and updated insurance using MedWorks, handled prescription requests and patient check-ins, and managed phone triage and payments.

Assisted dentists, scheduled appointments, and provided front-desk support as needed to ensure continuous patient care and office coverage.

Managed patient scheduling, insurance verification with Eaglesoft, check-ins/check-outs, payments, and front-desk patient inquiries to maintain efficient office flow.

Provided chairside assistance, radiography, sterilization, and patient care support across examinations and restorative treatments to maintain clinical efficiency.

Assisted chairside with examinations and restorative procedures, performed X-rays and prophys, prepared impressions and sterilized instruments to support efficient dental care.

Managed domestic and international accounts, processed orders and shipments, resolved inquiries, and coordinated inventory and production communications.

Assisted with chairside procedures, performed X-rays and impressions, and maintained sterilization and inventory to support dental treatment delivery.

Issued customer credits and invoices, maintained financial records and processed purchase orders using company systems to support accounting operations.

Handled filing, mail, switchboard operations, and prepared reports and correspondence to support office administration and customer service.

Completed certification as a Medical Administrative Assistant in December 2013.

Completed various coursework including Psychology, Algebra, Western Civilization, Advanced Composition, Public Speaking, Sociology, and Introduction to Computers between 1994 and 2006.

Completed X-ray certification through the South Carolina Dental Association on April 26, 1996.

Completed short courses including Lotus 1-2-3 (1990), Peak Performance for Women, and Statistical Process Control (1991–1992).

Awarded High School Diploma in 1986.