Open to opportunities

Janaisha Jones

@janaishajones

Message

Dental assistant and healthcare administrator skilled in patient coordination and compliant front-office work.

United States

Message

What I'm looking for

I’m seeking a fully remote healthcare role where I can support patient coordination, treatment planning, insurance verification, and administrative operations—using my HIPAA/EHR skills to keep workflows accurate, responsive, and patient-focused.

I’m a healthcare and administrative professional with 5+ years of combined experience supporting dental care, patient coordination, and office operations. I’ve worked in HIPAA-compliant environments while handling scheduling, patient check-in/out, and accurate medical records.

In clinical roles, I support treatment by assisting with charting, radiographs, and patient education, while maintaining infection control and OSHA standards. I’m skilled in treatment planning support, front office workflows, and using EHR and dental software to keep care moving smoothly.

I also bring remote-ready administrative experience through customer service, field coordination, and account management. Whether I’m triaging inbound requests, maintaining databases, or supporting insurance-related administrative needs, I focus on high-volume accuracy, clear communication, and dependable follow-through.

Experience

Work history, roles, and key accomplishments

Current

Dental Assistant

Current

Jackson Dental Center

Jun 2024 - Present (2 years 1 month)

Assists with patient treatment, charting, radiographs, and dental procedures while supporting treatment planning and patient education. Manages patient scheduling, check-in/check-out, and records and helps ensure HIPAA and OSHA compliance in clinical operations.

Patient Charting Patient Support Treatment Planning Patient Education HIPAA compliance OSHA Compliance Patient Scheduling Medical Records Management

Dispatcher / Customer Rep

Q & J Services

Dec 2023 - Jun 2024 (6 months)

Schedules and coordinates work and tracks field personnel, including debriefing and inventory/order handling. Handles inbound requests, triages inquiries, updates customers, and performs post-service follow up with reporting and database maintenance.

Scheduling coordination Inventory Management ORDERS Reporting Triage Customer Service

Account Executive / Manager

RPM

Nov 2023 - Mar 2024 (4 months)

Managed client accounts and maintained customer relationships while providing customer service and administrative support. Handled documentation, communication, and reporting and assisted with team training and workflow coordination.

Account Management Customer Relationship Management Customer Service Administrative Support Documentation Communication Reporting team training Workflow Coordination

Dental Assistant

Franklin Dental

Nov 2022 - Dec 2023 (1 year 1 month)

Assists with dental procedures and patient care while maintaining patient records and treatment documentation. Supports front office operations and scheduling.

Patient Care Appointment Scheduling

Dental Assistant Extern

Douglasville Family Dental Center

Sep 2022 - Nov 2022 (2 months)

Assisted with orthodontic, pediatric, and general dentistry, including radiographs and treatment preparation. Sterilized instruments and prepared clinical rooms.

Oral Surgery Orthodontic Support Pediatric Dentistry Support General Dentistry Support Sterilization

Caregiver

Senior Helpers

Feb 2021 - Mar 2022 (1 year 1 month)

Provided daily living support and personal care, including mobility and hygiene assistance. Prepared meals, monitored patient conditions, and reported changes.

Personal Care Mobility Personal Hygiene Assistance Patient Monitoring Reporting Changes