Amanda Richie
@amandarichie
Experienced pediatric dental and administrative professional improving office operations.
United StatesWhat I'm looking for
I am a dedicated dental and administrative professional with over a decade of experience in pediatric dentistry, front-office operations, insurance coordination, and patient care. I streamline office workflows, support clinical procedures chairside, and lead staff training while maintaining accurate records and insurance processes.
My background spans private pediatric practices, hospital clinics, and PRN military support roles where I adapted quickly to changing environments and systems like Dentrix, Rectangle Health, PowerChart, and Cerner. I am committed to contributing to a collaborative, growth-oriented workplace that values excellence and continuous improvement.
Experience
Work history, roles, and key accomplishments
Front Desk Coordinator
Hometown Brannon Crossing
Sep 2023 - Present (2 years 2 months)
Manage front office operations including patient onboarding, insurance verification, treatment plan presentation, deposits and claims submission, while training staff and serving as backup office manager.
Dental Assistant
Docs Health - Nation Wide
Aug 2014 - Present (11 years 3 months)
Provide PRN chairside assistance, perform data entry for soldier dental records, and support check-in/check-out processes across military bases, adapting quickly to changing environments.
Front Desk Coordinator
Steckler Pediatric Dentistry
Nov 2021 - Sep 2023 (1 year 10 months)
Coordinated surgical treatment planning, insurance documentation and claims processing, supported front desk clinical tasks and end-of-day billing and collections to streamline patient flow.
JHPatient Service Representative
Johns Hopkins All Children's Hospital
Jan 2017 - Oct 2018 (1 year 9 months)
Managed patient reception, scheduling, billing and insurance verifications for the Autism & Developmental Clinic, maintaining accurate medical records and facilitating new patient intake.
Lead Dental Assistant
Staves Pediatric Dentistry
Aug 2012 - Mar 2016 (3 years 7 months)
Provided chairside assistance for pediatric procedures, performed X-rays and coronal polishing, trained new assistants, managed inventory and supported outpatient surgeries for special needs patients.
Education
Degrees, certifications, and relevant coursework
University of Kentucky
Bachelor of Science, Dental Studies
Currently attending the University of Kentucky for a Bachelor’s degree and completed certifications in Dental Practice, Dental X-ray, and Coronal Polishing.
EUEastern Kentucky University
Associate of Arts, General Studies
Completed an Associate of Arts degree focused on general education coursework.
BCBluegrass Community and Technical College
Associate of Arts, General Studies
Completed Associate of Arts and Associate of Science degrees covering foundational coursework.
Dental Assisting Institute (Florida)
Certificate, Dental Assisting
Completed Expanded Duties Dental Assistant training to support clinical dental procedures.
State of Kentucky Childcare Board
Child Development Associate, Child Development
Earned a Child Development Associate credential for childcare and early childhood education.
University of Kentucky (certifications)
Professional Certifications, Dental Clinical Certifications
Completed University of Kentucky certifications including Dental Practice, Dental X-ray, and Coronal Polishing to support dental assisting duties.
American Heart Association / CPR & AED
Certification, Emergency Response
Certified in CPR and AED for healthcare and emergency response situations.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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