Open to opportunities

Rachael Reed

@rachaelreed

Message

Detail-oriented administrative professional with 10+ years supporting healthcare and office operations.

United States

Message

What I'm looking for

I’m seeking a full-time administrative or office operations role where I can apply organizational expertise, improve processes, and support teams in a collaborative, compliance-focused environment.

I am a detail-oriented administrative professional with over a decade supporting dental, healthcare, and accounting operations. I excel in calendar management, documentation, compliance coordination (HIPAA/OSHA), and improving operational efficiencies—recently reducing supply costs by approximately 10–15% per order.

I am highly proficient with Microsoft Office, Google Workspace, QuickBooks, EHR systems, and basic SQL, and hold certifications including a Google Data Analytics Certificate and Dental Assisting Certification. I bring reliable communication, accuracy, and a proactive problem-solving approach to administrative and office operations roles.

Experience

Work history, roles, and key accomplishments

Current

Lead Dental Assistant

Current

Bluebird Family Dentistry

Sep 2023 - Present (2 years 2 months)

Provide administrative and operational support including scheduling, vendor coordination, onboarding, and confidential records management; reduced supply costs ~10–15% per order through validation and comparison shopping.

Scheduling Vendor Management Inventory Control Onboarding Records Management Microsoft Office

Office Manager

Aspen Dental

Jun 2021 - Sep 2023 (2 years 3 months)

Managed calendars and team schedules across multiple providers, prepared billing reports and executive-ready documentation, and maintained personnel records with attention to accuracy and compliance.

Calendar Management Billing Insurance Verification Records Management Customer Service Quickbooks

Assistant Office Manager

Aspen Dental

Mar 2021 - May 2021 (2 months)

Supported daily administrative functions including scheduling and insurance documentation, coordinated patient/provider logistics, and reviewed forms for completeness and compliance.

Scheduling Patient Coordination & Compliance Data Entry Communication Office Operations

Dental Assistant

Aspen Dental

Feb 2017 - Feb 2021 (4 years)

Assisted dentists during procedures while maintaining sterile environment, managed scheduling and insurance verification, collected payments, and helped streamline back-office inventory and order management.

Scheduling Insurance Verification Payments Inventory Management

Administrative Assistant

Marcia's Accounting

Jan 2009 - Jan 2014 (5 years)

Maintained accurate payroll and billing data entry, supported leadership with scheduling and documentation, and handled personal and business administrative requests with confidentiality.

Data Entry Payroll Billing Calendar Management Documentation Confidentiality Microsoft Office Customer Service

Education

Degrees, certifications, and relevant coursework

Coursera (Google Data Analytics Certificate)

Professional Certificate, Data Analytics

2023 - 2023

Completed the Google Data Analytics professional certificate through Coursera covering data cleaning, analysis, visualization, and tools such as SQL and spreadsheets.