sydney johnson

I am a patient-focused administrative and clinical support professional with experience across dental and medical settings. I have worked front desk, patient access, and treatment coordination roles where I handled scheduling, insurance verification, payments, and patient communication.

In dental care I progressed from Front Desk Coordinator to Treatment Coordinator, presenting treatment plans and verifying insurance. I also have hands-on dental assisting experience including dental x-ray and a Radiology Certification.

My background includes hospital patient access work supporting lab, x-ray, cardiology, and mammography departments, and hospitality supervisory experience where I trained staff, managed guest issues, and handled daily cash operations.

I bring strong organizational skills, EMR familiarity (including Epic), HIPAA awareness, and a service-oriented approach that improves patient experience and office efficiency.