At The Buckner Company, I assist Account Managers with property and casualty insurance portfolios and maintain accurate client and policy records in EPIC CRM. I also manage group email communications and support daily operations through administrative coordination and documentation.
At Pacific Prime Global Management Inc., I provided administrative support for client applications, renewals, and billing. I coordinated with customers, insurance companies, and relationship managers, and organized follow-ups.
At 411 Locals, I supported organizational development programs with HR professionals and helped determine needs for leadership development and communication training. I also handled incoming calls and customer service inquiries.

