Veronika Marrero
@veronikamarrero
I create positive guest, patient, and customer experiences across hospitality, healthcare, and security operations.
Puerto RicoWhat I'm looking for
At Centro de Servicios Médicos Integrados (CESMI), I register patients, coordinate appointments and emergency registrations, and provide compassionate support in a high-volume healthcare environment.
I've also supported guests at Trópica Beach Hotel, resolved customer requests at PHM Multisalud, and maintained security procedures as a Screening Officer with Allied Universal. I bring bilingual English and Spanish communication, calm problem-solving, confidentiality, and a commitment to safety, professionalism, and teamwork.
Experience
Work history, roles, and key accomplishments
Registration Clerk (Floater)
Centro de Servicios Médicos Integrados (CESMI)
Jul 2023 - Present (3 years 1 month)
Registered patients accurately in a high-volume environment, coordinated appointments and emergency registrations, and maintained confidentiality of sensitive information.
Education
Degrees, certifications, and relevant coursework
Universidad Central de Bayamón
Bachelor of Business Administration, Business Administration
Pursuing a Bachelor of Business Administration with a focus on Marketing.
Tech stack
Software and tools used professionally
Availability
Location
Puerto RicoAuthorized to work in
United StatesJob categories
Skills
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