Joyce Pabon
@joycepabon
Compassionate case management coordinator with strong administrative, customer service, and scheduling skills.
What I'm looking for
I am a detail-oriented case management coordinator with hands-on experience coordinating medical equipment, managing confidential records, and providing patient-centered support. I bring consistent reliability from roles across healthcare, retail, and hospitality settings.
At MMM Holdings LLC I coordinated medical equipment logistics, maintained patient records, and handled communications and follow-ups to ensure continuity of care. My background in receptionist and cashier roles strengthened my customer service, cash handling, and office operations skills.
I hold an associate's degree in Science in Nursing and have completed coursework in clinical ultrasound, which supports my clinical understanding and ability to work effectively with healthcare providers. I communicate fluently in English and Spanish, enabling smooth interactions with diverse patient populations and teams.
I am motivated by roles that allow me to support patient care, streamline administrative workflows, and contribute to a compassionate, organized workplace. I bring a strong work ethic, attention to detail, and a collaborative approach to every position.
Experience
Work history, roles, and key accomplishments
Case Management Coordinator
MMM Holdings LLC
Feb 2022 - Jun 2024 (2 years 4 months)
Coordinated medical equipment and communications for patients, scheduled follow-ups, and maintained confidential records to ensure continuity of care and timely service delivery.
Cashier
PharmaMax
Nov 2021 - Jan 2022 (2 months)
Managed cash register operations, handled transactions and returns, maintained inventory accuracy, and delivered customer service to ensure a positive shopping experience.
Human Resources Receptionist
Ashford Hospital
Jan 2020 - Aug 2021 (1 year 7 months)
Managed communications, scheduled appointments and meetings, prepared documents, and organized office operations to support HR and administrative functions.
Server
Callejeros Restaurant
Aug 2019 - Jan 2020 (5 months)
Provided guest service by taking accurate orders, delivering meals, handling payments, and maintaining dining area cleanliness to ensure a positive restaurant experience.
Education
Degrees, certifications, and relevant coursework
Liberty Highschool
High School Diploma, General Education
Completed a high school diploma or equivalent at Liberty Highschool in Kissimmee, FL.
Columbia Central University
Associate's degree, Nursing
Earned an Associate's degree in Science in Nursing from Columbia Central University in Yauco, PR.
NUC University
Clinical Ultrasound
Completed some college coursework in Applied Sciences in Clinical Ultrasound without obtaining a degree.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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