Open to opportunities

Veronica Luzzago

@veronicaluzzago

Message

Creative market research analyst with a passion for learning.

Italy

Message

What I'm looking for

I seek a role that fosters creativity and collaboration, with opportunities for growth.

I am a curious individual who thrives on learning and exploring new experiences. My journey has taken me abroad, where I have gained diverse work and personal experiences that have shaped my professional identity. As a market research analyst and translator, I have honed my skills in managing projects, building codeframes, and ensuring quality assurance, all while maintaining a keen attention to detail.

In addition to my analytical skills, I bring creativity to my work, influenced by my passion for music and the arts. My experience as a sales assistant has equipped me with strong customer care skills and the ability to manage conflicts effectively. I believe that my organizational skills and ability to work collaboratively make me a valuable asset to any team.

Experience

Work history, roles, and key accomplishments

Current

Market Research Analyst / Translator

Current

Freelance

Jan 2013 - Present (12 years 4 months)

As a freelance market research analyst and translator, I manage coding projects, build codeframes, and ensure quality assurance. I also translate surveys and utilize my communication skills to solve problems effectively.

Market Research Quality Assurance Translation Communication NLP Teamwork

Sales Assistant

Ikea Retail S.r.l.

Jan 2010 - Jan 2012 (2 years)

Worked as a sales assistant at Ikea, focusing on customer care, conflict management, and interior design. Developed high organizational skills while assisting customers with their needs.

Customer Care Conflict Management Interior Design Kitchen Planning Reliability Organizational Skills

Director’s PA / Sales Assistant

Torchiani S.r.l.

Jan 2010 - Jan 2011 (1 year)

Served as the Director's PA and sales assistant, managing calls, appointments, and meetings. Developed strong organizational skills and supported sales activities.

Communication Reliability

Interior Designer / Sales Assistant

Anteprima

Jan 2003 - Jan 2009 (6 years)

As an interior designer and sales assistant, I focused on kitchen design, fair trades organization, and public relations with the media, enhancing my design and sales skills.

Interior Design Sales Kitchen Design Fair Trades Organization Public Relations

Sales Consultant

FMR Editore

Jan 2008 - Jan 2009 (1 year)

Worked as a sales consultant, conducting appointments and on-site visits to sell products. Enhanced customer care support and sales strategies.

Sales Customer Care

Education

Degrees, certifications, and relevant coursework

Ekis S.r.l.

Degree in NLP and Mental Coaching, NLP and Mental Coaching

2009 - 2010

Pursued a degree in NLP and mental coaching, which involved organizing meetings and managing appointments.

IED Milano

Degree in Interior Design, Interior Design

2007 - 2009

Studied interior design, focusing on various aspects of design and customer care support, including appointments and on-site visits for selling products.