Veronica Brisbane

My name is Veronica Brisbane, and I am a dedicated customer service and administrative professional with four years of experience in delivering exceptional support in fast-paced environments. I have honed my skills in managing inquiries, streamlining office operations, and ensuring smooth communication across various platforms. My proficiency in problem-solving and multitasking, combined with my expertise in CRM systems and office software, allows me to enhance efficiency and customer satisfaction effectively.

Throughout my career, I have held various roles that have equipped me with a diverse skill set. As an Office Assistant at DMB Ltd., I managed email correspondence, documentation, and assisted executives with travel arrangements and calendar management. My role as a Customer Service Associate at Golden Care Medical further developed my ability to handle patient inquiries, manage appointments, and ensure confidentiality in medical documentation. Currently, I am a Customer Service Agent at AVKnowles & Co., where I manage accounts and resolve billing concerns, demonstrating my commitment to maintaining high customer satisfaction.