Vera Mak

Responsible for the entire recruitment process, including job advertisement posting, CV screening, interview conducting, offer management, and onboarding arrangements. Additionally, I handle recruitment activities such as job fairs and collaborations with NGOs and the Labor Department.

Led a team of administrative staff to efficiently manage headquarters and branch administration duties, including leasing agreements, office renovation, and facilities management. Provided comprehensive secretarial and executive support to directors, managing travel itineraries and coordinating board meetings.

Managed the full spectrum of human resources and administrative functions, ensuring compliance with regulatory requirements and company policies. Oversaw the entire recruitment lifecycle, from sourcing to onboarding, and developed training programs for staff.

Provided a full spectrum of professional secretarial and executive support to directors, including managing car maintenance, driver schedules, and vehicle registration. Coordinated regular General Board Meetings, including agenda and minutes preparation, and followed up on action items.

Provided comprehensive executive assistance, supporting various IT solutions and cloud service initiatives. Assisted in the implementation and management of IT projects, ensuring smooth operations and cost optimization.

Completed a Bachelor of Business Administration with Honours, specializing in Electronic Commerce. Gained comprehensive knowledge in business administration principles and their application in the e-commerce sector.

Obtained the ITIL Foundation certification in IT Service Management. This certification provided a foundational understanding of IT service management best practices.