At TE Connectivity India, I manage order processing and implementation for automotive customers, coordinating with internal and external stakeholders. I use SAP SOM to plan import, export, and domestic orders, and coordinate logistics, invoicing, and delivery follow-ups.
I also develop automation macros for report generation and create forecasting and reporting dashboards to monitor sales performance, pipeline health, and demand trends. I support global AI implementation initiatives and work on process improvements that enhance operational efficiency.
At T-Systems ICT India, I managed orders for Deutsche Post using the SOM @SAP Tool and worked to meet or exceed SLAs. I also managed cloud service-related orders and created Order Management dashboards using Power BI and Web Intelligence.
Earlier at T-Systems ICT India, I designed ITSM reports and dashboards for the Global PU SAP Team, developed Power BI dashboards, and automated recurring reporting with Web Intelligence. I also conducted internal audits and facilitated change control; my work received a Quality as a Service award and multiple innovation awards.
