Open to opportunities

Vasudha Rai

@vasudharai

Message

Project Lead driving cross-functional delivery and measurable operational improvements.

India

Message

What I'm looking for

I seek roles where I can lead cross-functional teams, drive delivery using Agile practices, improve operational efficiency, and contribute to product and revenue growth in a collaborative, data-driven environment.

I am a results-driven Project Lead with 4+ years managing multi-division initiatives across tech, marketing, and operations, consistently aligning outcomes with business goals.

I have led concurrent projects, built custom CRM tracking systems, and implemented SOPs that improved operational consistency and cut process delays by 30%, while contributing to revenue growth and higher conversion rates.

My strengths include stakeholder management, risk mitigation, Agile delivery, and data-driven decision making; I focus on improving efficiency, on-time delivery, and scalable processes to drive measurable business impact.

Experience

Work history, roles, and key accomplishments

Current

Project Lead

Current

Astro Arun Pandit

Jun 2025 - Present (4 months)

Led 4 concurrent projects across EdTech, Consultations, Product and E-commerce divisions, implemented SOPs that cut process delays by 30% and built a custom CRM to enhance accountability and delivery alignment.

Project Management SOP Development CRM Stakeholder Management Risk Mitigation Performance Tracking

Associate Product Manager

Clapingo

Aug 2024 - Apr 2025 (8 months)

Increased trial-to-paid conversions from 7% to 27% in five months through booking flow redesigns and A/B testing, drove +15% retention via product-marketing collaboration, and cut response times by 30% supporting 40% revenue growth.

Product Management A B Testing KPI Tracking User Retention Data Driven Decision Making

Operations Manager

Clapingo

Dec 2021 - Aug 2024 (2 years 8 months)

Managed a 15-member operations, support and sales team, optimized workflows to reduce response times by 30% and implemented strategies that increased revenue by 40% over 12 months.

Operations Management Process Improvement Resource Allocation Performance Tracking Team Leadership Customer Support

CX Lead

Clapingo

Jul 2021 - Dec 2021 (5 months)

Provided support to over 500 users monthly maintaining a 95% CSAT, identified user pain points to inform product improvements and contributed to knowledge base documentation.

Customer Experience Support Management User Research CSAT Cross Functional Communication