At Techlearn IT Solutions LLP, I handle customer queries, complaints, and escalations, coordinating with internal teams to resolve issues and keep customers updated.
I take customer concerns from the initial complaint through follow-up and resolution, maintaining accurate interaction records and communicating the status of requests.
Previously, as an Account Manager at WISDOMJOBS CO. (Part of Wisdom IT Services), I managed customer and client accounts, handled service requests, and prepared account status reports.
At MONSTERGULF.COM (Part of Foundit), I managed major accounts and served as a primary contact for customer requirements and service concerns. I also worked as a Program Officer at HRMONEY CONSULTANCY.
