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Vanssh Kummar

@vansshkummar

Digital Product Manager at Trek Corporation who improved TrekBikes.com checkout conversion by ~10% and scaled an AI support chatbot to 10K+ daily conversations.

India

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At Trek Corporation, I own product delivery across TrekBikes.com, from social login and checkout improvements to international expansion and returns. Social Login drove ~12K registrations on launch day, while checkout work contributed to an approximately 10% conversion improvement.

I also led the development and scale-up of an AI-powered customer support chatbot, integrating knowledge retrieval and human-agent handoff; it scaled to 10K+ daily conversations and achieved 60% automation. At Walgreens Boots Alliance Inc, I owned the Health Hub roadmap and worked on digital health products, including an Online Doctor platform that generated £2M weekly in revenue.

Experience

Work history, roles, and key accomplishments

Digital Product Manager

Trek Corporation

May 2025 - Oct 2026 (1 year 5 months)

Owned roadmap prioritisation for TrekBikes.com, led social login and checkout optimisation initiatives, and drove digital product expansion across European and APAC markets. Delivered AI-powered customer support chatbot and Narvar returns platform improvements.

Product Management Roadmap Prioritization Social login Checkout Optimisation AI Chatbots API Integration Authentication Dataflow Agile Stakeholder Management

Commercial Lead (Digital Product Manager)

Walgreens Boots Alliance Inc

Jun 2022 - May 2025 (2 years 11 months)

Managed digital health platforms including Health Hub and Online Doctor, optimised subscriptions, and drove data-driven growth through ETL pipelines and Power BI dashboards. Led product roadmap and Agile sprints for cross-functional teams.

Product Management Agile ETL Power BI Python SQL A B Testing Customer Engagement Subscription Optimization Data Analysis

Team Leader (Interim)

Randox Health Limited

Nov 2021 - Jun 2022 (7 months)

Supervised a team of 13, applied Lean Six Sigma to improve processes by 30% and reduce complaints by 35%. Collaborated with cross-functional teams to launch an improved product version using Scrum and A/B testing.

Team Leadership Lean Six Sigma Scrum A B Testing Process Optimization Change Management

Product Associate

Amazon Inc

Apr 2021 - Nov 2021 (7 months)

Streamlined 500 product workflows during Peak 2021 using ERP systems and SAP, making processes 28% more efficient. Focused on improving product delivery operations through analysis and strategic changes.

ERP SAP Process Improvement Product Operations

Manager: Analytics and Strategy (Directors Office)

JW Group

Aug 2018 - Jan 2021 (2 years 5 months)

Implemented advanced analysis and reporting techniques, contributing to 35% revenue growth and 28% reduction in turnaround time. Spearheaded launch of a new SaaS business vertical and managed a team of 10 associates.

Data Analysis Tableau SaaS Go To Market Strategy Team Management Microsoft 365 WMS ERP