Chandra Bastola
@chandrabastola
Detail-oriented IT professional with 7+ years in technical leadership.
What I'm looking for
I am a detail-oriented and results-driven IT professional with over 7 years of experience in technical leadership, production support, and software management. My journey has been marked by a commitment to excellence, particularly in the pharmaceutical domain, where I have supported clients like Johnson & Johnson. My expertise lies in change management, incident triage, and software validation, ensuring compliance with GxP and software standards.
As a Certified Scrum Master, I excel in Agile methodologies and have a strong analytical mindset. I have successfully managed change controls, spearheaded software releases, and implemented automation processes that have significantly enhanced operational efficiency. My ability to translate complex IT needs into actionable plans has been instrumental in driving project success and fostering collaboration across teams.
Throughout my career, I have demonstrated a passion for continuous improvement, whether through optimizing workflows or delivering comprehensive training programs. I thrive in dynamic environments and am dedicated to leveraging my skills to contribute to innovative solutions that meet business objectives.
Experience
Work history, roles, and key accomplishments
Technical Lead
Tata Consultancy Services
Aug 2021 - Present (4 years)
Managed the review and approval process for change controls in the Iris system, translating IT needs into actionable plans. Spearheaded change management for software releases, ensuring seamless implementation and compliance with business objectives.
System Engineer
Tata Consultancy Services
Jul 2018 - Jul 2021 (3 years)
Utilized Oracle SQL for data extraction, modification, and analysis of large pharmaceutical datasets supporting users needs. Automated manual workflows (access requests, data collection) using MS Forms and Power Automate, saving 10+ hours per week.
Associate System Engineer
Tata Consultancy Services
Jul 2017 - Jun 2018 (11 months)
Supported incident triage, prioritizing and escalating technical issues to ensure timely resolutions. Assisted in refining user stories and gathering requirements for the Imani House website, enhancing usability and functionality.
Education
Degrees, certifications, and relevant coursework
Pennsylvania State University
Bachelor of Science, Information Science and Technology
2013 - 2017
Completed a Bachelor of Science in Information Science and Technology, focusing on the intersection of technology and information management. Acquired a minor in Security Risk and Analysis, developing expertise in identifying and mitigating security vulnerabilities.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
linkedin.com/in/cbastolaJob categories
Skills
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