Vanessa White
@vanessawhite
Administrative clerk and patient service specialist with 14+ years in radiology registration, improving patient flow and accuracy.
What I'm looking for
I’m an administrative clerk and patient service professional with 14+ years in high-volume radiology outpatient registration. I manage registration workflows that keep data accurate, compliant, and moving smoothly from scheduling through authorizations.
I’ve consistently improved the patient experience by optimizing scheduling and streamlining registration processes, reducing patient wait times by 20%. I was recognized by management with a “Patient Service Excellence” award for delivering outstanding patient care.
Accuracy and compliance are at the center of how I work. I maintained 98% accuracy verifying insurance eligibility and pre-authorizations for diagnostic imaging, while following HIPAA and OSHA requirements. I also coordinate with radiology technologists and billing teams to resolve scheduling conflicts and ensure smooth patient flow, including serving as a lead registrar for MRI and CT scheduling with full coordination of patient prep and procedure requirements.
I’m also building my future in Tech/Cybersecurity. I completed an intensive cybersecurity boot camp with hands-on labs, focused on threat analysis and vulnerability assessment using security tools, and I’m currently pursuing CompTIA Security+.
Experience
Work history, roles, and key accomplishments
Diagnostic Imaging Registration
Northwell Health Radiology
Feb 2011 - Apr 2025 (14 years 2 months)
Managed high-volume outpatient radiology registration, scheduling, and patient preparation coordination to support smooth patient flow. Reduced patient wait times by 20%, maintained 98% accuracy for insurance eligibility/pre-authorization verification, and received a “Patient Service Excellence” award.
Lead Teacher Preschool Room
Tutor Time Daycare / Learning Center
Jul 2003 - Jul 2010 (7 years)
Developed and implemented age-appropriate preschool curricula and led classroom management initiatives to support children’s learning and development. Mentored and trained new teaching staff and maintained regular communication with parents regarding student progress.
Education
Degrees, certifications, and relevant coursework
Columbia University
Certificate of Technical Studies, Cybersecurity
2024 -
Completed an intensive cybersecurity boot camp with hands-on labs and training in threat analysis and vulnerability assessment. CompTIA Security+ is in progress.
Queens College, CUNY
Bachelor of Arts, Communications Disorders
Bachelor of Arts in Communications Disorders (dated 05/2015).
Availability
Location
Authorized to work in
Job categories
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