
Vanessa User
@vanessauser30
B2B marketing leader at OmniChat who grew marketing-influenced NMRR by 150% and cut CAC by 25% across SaaS demand generation.
What I'm looking for
At OmniChat, I led B2B marketing across Product Marketing, demand generation, events, performance and CRO. I grew marketing-influenced NMRR by 150% and reduced CAC by 25%, while turning events into a pipeline engine that generated 102% more deals and 105% more new MRR from 2024 to 2025.
At Way2 Technology, I implemented the company's first pricing model and built ICP, personas and segmentation; in six months, qualified leads grew 110% and potential ticket size grew 92%. I'm available for marketing and product marketing leadership roles—Head, Director, VP or CMO—at technology companies, remote or in Santa Catarina.
Experience
Work history, roles, and key accomplishments
B2B SaaS for conversational commerce on WhatsApp, integrated with e-commerce platforms.
Scope: Product Marketing, demand generation, events, performance and CRO, brand, PR and partnerships. Direct team of 10+ and ownership of the marketing budget.
- +150% marketing-influenced NMRR and -25% CAC across demand generation engines.
- Turned events into a pipeline engine: from one anchor event in 2024
SaaS B2B de conversational commerce via WhatsApp, integrado às plataformas de e-commerce.
Escopo: Product Marketing, geração de demanda, eventos, performance e CRO, marca, PR e parcerias. Time direto de +10 pessoas e gestão do orçamento de marketing.
- +150% em NMRR influenciado por marketing e -25% de CAC nas máquinas de geração de demanda.
- Transformei eventos em máquina de pipeline: de um ev
SaaS B2B de cibersegurança com operação em vários mercados.
Escopo: liderança global de Marketing Digital, Branding, Eventos e Parcerias. Time direto de +15 pessoas e gestão do orçamento global de marketing.
- Implementei a geração de demanda em mercado global, com meta de pipeline nos EUA e venda para comitês de compra de TI (CIO e diretoria de TI).
- Contribuí diretamente para o projeto de pos
B2B cybersecurity SaaS operating across multiple markets.
Scope: global leadership of Digital Marketing, Branding, Events and Partnerships. Direct team of 15+ and ownership of the global marketing budget.
- Implemented demand generation across global markets, with a US pipeline target and selling to IT buying committees (CIO and IT directors).
- Contributed directly to the product and brand posi
B2B technology for the energy sector.
Scope: CRM, Digital, Events, Partnerships and Sales Enablement, within the Product Marketing tribe.
- Led the operation awarded Best Marketing Team at the RD Station Marketing & Sales Awards 2021, with a case in which 60% of the segment's MRR came from marketing engines, with a newly formed team and a new product entering the market.
- In 6 months: +110% qua
Tecnologia B2B para o setor de energia.
Escopo: CRM, Digital, Eventos, Parcerias e Sales Enablement, dentro da tribo de Marketing de Produto.
- Liderei a operação premiada como Melhor Equipe de Marketing no RD Station Marketing & Sales Awards 2021, com case em que 60% do MRR do segmento veio das máquinas de marketing, com time recém-estruturado e produto novo entrando no mercado.
- Em 6 meses: +
Instrutora e mentora em cursos livres de Marketing e Produto para profissionais em transição de carreira para marketing de tecnologia. Conteúdo sobre estratégias customer-centric e canais de aquisição para Go-to-Market.
Instructor and mentor in open courses on Marketing and Product for professionals moving into tech marketing. Content on customer-centric strategies and acquisition channels for Go-to-Market.
Consultoria para startups de SaaS B2B. Implementei e desenvolvi times de marketing com foco em Produto, Campanhas e Inbound, e estruturei processos de experimentação de crescimento e adoção de produto: canais e mídias, gestão de CRM e comunicação por e-mail, notificações web, in-app e SMS.
Consulting for B2B SaaS startups. Set up and developed marketing teams focused on Product, Campaigns and Inbound, and structured growth experimentation and product adoption processes: channels and media, CRM management, and email, web push, in-app and SMS communication.
B2C digital commerce in the entertainment sector. Led Campaigns and Growth, implemented and documented marketing automation workflows, and analyzed market trends to identify growth opportunities.
B2B software for the security sector. Led the Product Marketing and Demand Generation team: product communication to customers, demand generation through CRM analysis and digital channels, content and SEO. Implemented the channel relationship program, which contributed to customer retention.
Education
Degrees, certifications, and relevant coursework
PM3 | Escola de Negócios e Produtos Digitais
Product Marketing, Marketing
2023 -
ESPM
Master's in Market Research and Consumer Insights, Customer Experience
2024 - 2026
ESPM Escola Superior de Propaganda e Marketing
Insights e Inovação Estratégica
Sep 2025
ESPM Escola Superior de Propaganda e Marketing
Pesquisa de Conceito e Produto
Aug 2025
PM3 | Escola de Negócios e Produtos Digitais
Curso de Product Marketing - Certificação Menção Honrosa
Jan 2024
The CMOs Marketers
Strategic Marketing Management
Mar 2023 · Expired Dec 2023
University of Cambridge
Cambridge English: First (FCE) - B2
Sep 2015
Universidade do Vale do Rio dos Sinos
MBA em Marketing Estratégico, Administração, Negócios e Marketing
2013 - 2014
Universidade do Vale do Rio dos Sinos
Graduação, Jornalismo
2007 - 2011
Google Analytics 4 Certification
Aug 2022 · Expired Aug 2023
Google Ads Search Certification
Jun 2022 · Expired Jun 2023
Google Ads Display Certification
May 2022 · Expired May 2023
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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