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Vanessa User

@vanessauser30

B2B marketing leader at OmniChat who grew marketing-influenced NMRR by 150% and cut CAC by 25% across SaaS demand generation.

Brazil
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What I'm looking for

I'm looking for a marketing or product marketing leadership role—Head, Director, VP or CMO—at a technology company, either remote or based in Santa Catarina.

At OmniChat, I led B2B marketing across Product Marketing, demand generation, events, performance and CRO. I grew marketing-influenced NMRR by 150% and reduced CAC by 25%, while turning events into a pipeline engine that generated 102% more deals and 105% more new MRR from 2024 to 2025.

At Way2 Technology, I implemented the company's first pricing model and built ICP, personas and segmentation; in six months, qualified leads grew 110% and potential ticket size grew 92%. I'm available for marketing and product marketing leadership roles—Head, Director, VP or CMO—at technology companies, remote or in Santa Catarina.

Experience

Work history, roles, and key accomplishments

OmniChat logoOM

Marketing Manager

Feb 2024 - Oct 2026 (2 years 8 months)

B2B SaaS for conversational commerce on WhatsApp, integrated with e-commerce platforms.

Scope: Product Marketing, demand generation, events, performance and CRO, brand, PR and partnerships. Direct team of 10+ and ownership of the marketing budget.

- +150% marketing-influenced NMRR and -25% CAC across demand generation engines.
- Turned events into a pipeline engine: from one anchor event in 2024

OmniChat logoOM

Gerente de Marketing

Feb 2024 - Oct 2026 (2 years 8 months)

SaaS B2B de conversational commerce via WhatsApp, integrado às plataformas de e-commerce.

Escopo: Product Marketing, geração de demanda, eventos, performance e CRO, marca, PR e parcerias. Time direto de +10 pessoas e gestão do orçamento de marketing.

- +150% em NMRR influenciado por marketing e -25% de CAC nas máquinas de geração de demanda.
- Transformei eventos em máquina de pipeline: de um ev

Segura logoSE

Gerente de Marketing

Jun 2023 - Feb 2024 (8 months)

SaaS B2B de cibersegurança com operação em vários mercados.

Escopo: liderança global de Marketing Digital, Branding, Eventos e Parcerias. Time direto de +15 pessoas e gestão do orçamento global de marketing.

- Implementei a geração de demanda em mercado global, com meta de pipeline nos EUA e venda para comitês de compra de TI (CIO e diretoria de TI).
- Contribuí diretamente para o projeto de pos

Segura logoSE

Marketing Manager

Jun 2023 - Feb 2024 (8 months)

B2B cybersecurity SaaS operating across multiple markets.

Scope: global leadership of Digital Marketing, Branding, Events and Partnerships. Direct team of 15+ and ownership of the global marketing budget.

- Implemented demand generation across global markets, with a US pipeline target and selling to IT buying committees (CIO and IT directors).
- Contributed directly to the product and brand posi

Way2 Technology logoWT

Product Marketing Manager

Aug 2019 - Jun 2023 (3 years 10 months)

B2B technology for the energy sector.

Scope: CRM, Digital, Events, Partnerships and Sales Enablement, within the Product Marketing tribe.

- Led the operation awarded Best Marketing Team at the RD Station Marketing & Sales Awards 2021, with a case in which 60% of the segment's MRR came from marketing engines, with a newly formed team and a new product entering the market.
- In 6 months: +110% qua

Way2 Technology logoWT

Gerente de Product Marketing

Aug 2019 - Jun 2023 (3 years 10 months)

Tecnologia B2B para o setor de energia.

Escopo: CRM, Digital, Eventos, Parcerias e Sales Enablement, dentro da tribo de Marketing de Produto.

- Liderei a operação premiada como Melhor Equipe de Marketing no RD Station Marketing & Sales Awards 2021, com case em que 60% do MRR do segmento veio das máquinas de marketing, com time recém-estruturado e produto novo entrando no mercado.
- Em 6 meses: +

Gama Academy logoGA

Instrutora de Marketing e Produto

Aug 2021 - Apr 2022 (8 months)

Instrutora e mentora em cursos livres de Marketing e Produto para profissionais em transição de carreira para marketing de tecnologia. Conteúdo sobre estratégias customer-centric e canais de aquisição para Go-to-Market.

Gama Academy logoGA

Product and Marketing Instructor

Aug 2021 - Apr 2022 (8 months)

Instructor and mentor in open courses on Marketing and Product for professionals moving into tech marketing. Content on customer-centric strategies and acquisition channels for Go-to-Market.

Growth Office logoGO

Consultora em Marketing SaaS B2B

Jul 2020 - Jan 2022 (1 year 6 months)

Consultoria para startups de SaaS B2B. Implementei e desenvolvi times de marketing com foco em Produto, Campanhas e Inbound, e estruturei processos de experimentação de crescimento e adoção de produto: canais e mídias, gestão de CRM e comunicação por e-mail, notificações web, in-app e SMS.

Growth Office logoGO

Consultant in B2B SaaS Marketing

Jul 2020 - Jan 2022 (1 year 6 months)

Consulting for B2B SaaS startups. Set up and developed marketing teams focused on Product, Campaigns and Inbound, and structured growth experimentation and product adoption processes: channels and media, CRM management, and email, web push, in-app and SMS communication.

Blueticket logoBL

Marketing Coordinator

Jul 2018 - Aug 2019 (1 year 1 month)

B2C digital commerce in the entertainment sector. Led Campaigns and Growth, implemented and documented marketing automation workflows, and analyzed market trends to identify growth opportunities.

Porter Group logoPG

Product Marketing Leader

Jul 2017 - Jun 2018 (11 months)

B2B software for the security sector. Led the Product Marketing and Demand Generation team: product communication to customers, demand generation through CRM analysis and digital channels, content and SEO. Implemented the channel relationship program, which contributed to customer retention.

Education

Degrees, certifications, and relevant coursework

PD

PM3 | Escola de Negócios e Produtos Digitais

Product Marketing, Marketing

2023 -

ES

ESPM

Master's in Market Research and Consumer Insights, Customer Experience

2024 - 2026

EM

ESPM Escola Superior de Propaganda e Marketing

Insights e Inovação Estratégica

Sep 2025

EM

ESPM Escola Superior de Propaganda e Marketing

Pesquisa de Conceito e Produto

Aug 2025

PD

PM3 | Escola de Negócios e Produtos Digitais

Curso de Product Marketing - Certificação Menção Honrosa

Jan 2024

TM

The CMOs Marketers

Strategic Marketing Management

Mar 2023 · Expired Dec 2023

UC

University of Cambridge

Cambridge English: First (FCE) - B2

Sep 2015

US

Universidade do Vale do Rio dos Sinos

MBA em Marketing Estratégico, Administração, Negócios e Marketing

2013 - 2014

US

Universidade do Vale do Rio dos Sinos

Graduação, Jornalismo

2007 - 2011

GO

Google

Google Analytics 4 Certification

Aug 2022 · Expired Aug 2023

GO

Google

Google Ads Search Certification

Jun 2022 · Expired Jun 2023

GO

Google

Google Ads Display Certification

May 2022 · Expired May 2023

Tech stack

Software and tools used professionally

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