Vanessa Davis
@vanessadavis
Healthcare professional with expertise in patient services and operations.
United StatesWhat I'm looking for
I am a dedicated healthcare professional with a strong background in patient services, sales, and medical office operations. My experience spans over several years, where I have honed my skills in delivering excellent patient experiences while optimizing clinic workflows. I have a proven track record of using Epic for scheduling and insurance authorizations, ensuring that patients receive the best possible care from check-in to discharge.
In my current role as a Senior Patient Services Specialist at Covenant Hospital, I provide front-line support to patients and clinical staff, managing complex scheduling and insurance verification for high-value medical practices. My previous experience as a Sales Manager at 24 Hour Fitness allowed me to develop targeted outreach strategies that significantly increased membership sales and revenue growth. I am passionate about improving patient services and contributing to a positive healthcare environment.
Experience
Work history, roles, and key accomplishments
Senior Patient Services Specialist
Covenant Hospital
Nov 2022 - Present (2 years 7 months)
Deliver front-line support to patients, families, and clinical staff ensuring a seamless experience from check-in to discharge. Managed complex scheduling, insurance verification, and registration for high-value medical practices. Utilized HER systems such as EPIC.
Makeup Artist
MAC Cosmetics
Apr 2014 - Jan 2022 (7 years 9 months)
Provided personalized makeup services for a variety of events, retaining a loyal clientele. Managed scheduling and invoices.
Sales Manager
24 Hour Fitness
Jan 2018 - Feb 2021 (3 years 1 month)
Led membership sales efforts by developing and executing targeted outreach strategies to drive new member acquisition and revenue growth. Trained, motivated, and managed a team of sales associates to meet or exceed monthly and quarterly sales goals.
Education
Degrees, certifications, and relevant coursework
SCSan Jacinto College
Certificate, Healthcare
2012 - 2014
Skilled in delivering excellent patient experiences while optimizing clinic workflows and supporting revenue cycle functions.
North Shore Senior High School
Diploma, Healthcare
2007 - 2011
Healthcare professional with a strong background in patient services, sales, and medical office operations. Proven expertise in using Epic for scheduling, registration, and insurance authorizations.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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