Vallarie Jepchumba

I’m a Medical Virtual Assistant with a strong foundation in healthcare administration, built on a Bachelors of Science in Medical Biotechnology with IT and practical virtual assistant training through ALX. I focus on accurate, confidential handling of patient information and clear communication that supports continuity of care.

From Jan 2020 to Dec 2025 at GetNinja Inc, I maintained accurate and confidential electronic health records (EHR) in compliance with healthcare regulations. I used telehealth software to facilitate virtual appointments, supported patient intake and follow-up communications, and ensured patients received timely updates through phone and email.

I also owned key medical administrative workflows—conducting thorough verification of patient insurance and billing information, preparing and organizing medical reports and documentation, and coordinating communication between patients and healthcare providers. I’m known for prioritizing multiple providers’ schedules, preparing patient education materials and appointment reminders, and delivering empathetic customer support while maintaining confidentiality and compliance.