Valeriya Ochkurova

Delivered personalized sales service in a high-end jewelry environment. Built strong customer relationships through expert product knowledge and a consultative sales approach, consistently exceeding monthly sales targets.

Generated over $400,000 in annual sales through effective customer service and product knowledge. Specialized in luxury items, including diamonds and precious metals, and maintained exceptional customer satisfaction scores.

Supervised daily store operations, including inventory control, staff scheduling, and customer service. Managed stock and logistics, and acted as the primary point of contact for media and public relations.

Advised customers on purchases, repairs, and custom orders. Developed deep product expertise in precious stones and metals, contributing to growing the customer base through referrals and excellent service.

Completed coursework toward an Associate Degree in Nursing from 2015 to 2020.