Andrea Johnson

I’m a retail manager with 5+ years of experience blending sales leadership with a personalized, boutique-style client experience. I’m known for building strong relationships, elevating team performance, and driving consistent revenue growth.

As Store Manager | Diamonds by Design, I lead store operations with a focus on sales growth and an elevated client experience. I hire, train, and mentor team members; develop sales strategies and in-store marketing initiatives; and handle high-value client interactions and complex service resolutions.

I bring hands-on expertise in fine jewelry, custom design, and converting in-store visits into long-term clients. I use CounterSketch to create custom CAD jewelry designs tailored to client vision and specifications, and I support custom design development with appraisals, inventory control, visual merchandising, and loss prevention.