Ery’Chauna Colvin
@erychaunacolvin
Key Holder/Sales Lead at Banter by Piercing Pagoda, creating premium jewelry-shopping experiences through customer-focused service.
United StatesWhat I'm looking for
At Banter by Piercing Pagoda, I help customers find jewelry by understanding their needs and sharing product features and benefits. I also present service plans and financing options.
I collaborate with my sales team to create a premium customer experience, and I assist the Store Manager and Assistant Manager with supervisory responsibilities.
At BoxLunch, I supported the Store Manager in working toward sales goals. I ran sales reports to help guide sales strategies and merchandised the store using planograms.
At Books-A-Million, I trained Associates on non-book departments and products. I also reviewed reports to identify training opportunities and coordinated merchandising and inventory processes.
Experience
Work history, roles, and key accomplishments
Store Manager
Banter by Piercing Pagoda
Oct 2023 - Present (3 years)
Engaged with customers to understand needs and present merchandise, offering insights on features and benefits. Collaborated with the sales team to provide a premium experience and assisted management with supervisory duties.
Full Time Assistant Manager
BoxLunch
May 2022 - Nov 2023 (1 year 6 months)
Supported the Store Manager in achieving sales goals and provided leadership for operational excellence. Recruited and developed a customer-focused team, ran sales reports, and merchandised the store using planograms.
Non-Book Lead
Books-A-Million
Jan 2021 - May 2022 (1 year 4 months)
Trained new associates on non-book departments and products, reviewed key metrics and reports to identify training opportunities. Coordinated markdown, magazine, and COMP processes, and ensured merchandising and front-end checklists were completed.
Education
Degrees, certifications, and relevant coursework
Fleming Island High School
High School Diploma, General Studies
Earned a high school diploma from Fleming Island High School in May 2017.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
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