Open to opportunities

Valerio Nisini

@valerionisini

Message

I manage international export operations, logistics, client service, and Shopify e-commerce stores.

Spain

Message

What I'm looking for

I'm looking to apply my international operations, logistics, client-service, and e-commerce experience to support commercial growth, improve workflows, and deliver customer-focused results.

I've managed international export operations for GSI ceramica's €10M business portfolio, coordinating global shipments, customs documentation, invoicing, credit management, distributors, and commercial partners.

At Fenice Tour Operator, I coordinated international client services across hotels, restaurants, and transportation providers while handling reservations, payments, contracts, and operational issues. I also design and launch Shopify stores, integrating payments and applications and using customer behavior and site performance data to improve conversions.

Experience

Work history, roles, and key accomplishments

Current

Shopify E-commerce Developer

Current

Freelance Project

Nov 2025 - Present (9 months)

Designed and launched a Shopify e-commerce website, including store setup, theme customization, and user experience optimization. Integrated payment solutions, third-party applications, and essential store functionality.

Shopify E commerce Solutions User Experience Payment Integration

Tourism Services Coordinator

Fenice Tour Operator Srl

Jan 2022 - Dec 2024 (2 years 11 months)

Coordinated international client services and vendor relationships across hotels, restaurants, and transportation providers. Managed customer communications and resolved operational issues in a fast-paced, multicultural environment.

Client Services Vendor Management Client Communication Problem Solving Contract Processing Reservations Payments Administrative Documentation Cross Functional Collaboration Microsoft Office

Enterprise Export Operations Manager

GSI ceramica

Jan 2018 - Dec 2022 (4 years 11 months)

Managed international export operations for a €10M business portfolio across multiple global markets. Coordinated order fulfillment, logistics providers, customs documentation, and international shipments.

Export Management Logistics Coordination Customs Documentation International Shipping Order Fulfilment Vendor Management Client Relations Invoicing Credit Management Compliance Market Analysis Commercial Strategy Cross Functional Collaboration Quality Standards Operational Efficiency

Server (Bar & Dining Room)

Various Restaurants

Jan 2013 - Dec 2017 (4 years 11 months)

Provided service in bar and dining room settings across multiple restaurants, including Beccofino Restaurant, Domizia Restaurant, Zanze XVI Trattoria, and Rio Coverino Agriturismo.

Customer Service Teamwork