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@valeriemanns
Dedicated mail clerk and customer service professional skilled in administration and problem solving.
I am a dedicated mail clerk and customer service professional with extensive experience managing mail operations, front-desk communications, and administrative tasks in fast-paced corporate environments. I bring strong interpersonal skills, professional telephone etiquette, and proven reliability from multi-year roles at large organizations.
Across positions at Kellogg Brown Root / Honeywell, Health Choice, and Richard Ellis, I handled incoming calls, greeted visitors, processed and routed mail and packages, maintained filing systems, scanned and entered invoices, and supported office projects and managers. I am proficient in Microsoft Office, database management, and corporate reporting systems, and I consistently apply critical thinking to resolve customer and clerical challenges.
I am friendly, approachable, and detail-oriented, comfortable learning new systems quickly and contributing to team goals. I take pride in maintaining organized front-office operations and delivering top-notch assistance to both internal teams and external visitors.
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Work history, roles, and key accomplishments
Kellogg Brown & Root
Jan 2016 - Jan 2023 (7 years)
Managed incoming calls, mail and courier operations, and document filing while supporting administrative projects and driving company van for postal pickups to ensure timely distribution and accurate records handling.
Health Choice
Jan 2009 - Jan 2016 (7 years)
Handled high-volume incoming calls, scanned and entered invoices with basic coding, scheduled appointments, and prepared reports and correspondence to support directors and office operations.
Richard Ellis
Jan 2006 - Jan 2009 (3 years)
Answered and screened high-volume calls, greeted visitors and vendors, maintained front-office organization, and assisted managers with data entry and administrative tasks to keep lobby operations running smoothly.
Degrees, certifications, and relevant coursework
High School Diploma, General Education
High school diploma from Battery Creek High School in Burton, SC.
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