
Valeria Solorzano
@valeriasolorzano
I troubleshoot payment systems and build secure AI and software solutions.
What I'm looking for
At Prime Payments, I support merchants and cardholders by diagnosing payment gateway, transaction processing, and POS hardware issues. I configure credit card terminals, create terminal menu files and Excel deployment templates, and document workflows that keep operations running.
I've also researched embedded AI security as an NSA-funded fellow, using FPGA-embedded PUF modules to generate device-specific cryptographic keys. Alongside my Computer Science studies, I built a secure NLP app to detect implicit bias in HR reviews without sending text to third-party APIs.
Experience
Work history, roles, and key accomplishments
Technical Support Analyst
Prime Payments
May 2026 - Present (4 months)
Provide multi-channel support to merchants and cardholders, diagnosing complex issues involving payment gateways, transaction processing, and POS hardware. Perform end-to-end troubleshooting and configuration for credit card terminals, documenting technical workflows and resolutions.
AI Research Fellow, Embedded Systems
National Security Agency
May 2025 - May 2026 (1 year)
Selected for a competitive, NSA-funded cohort driving secure, resource-constrained research in embedded AI. Leveraged FPGA-embedded PUF modules to generate device-specific cryptographic keys, enhancing AI model authentication in edge environments.
Teacher Assistant
Mercy University
Aug 2024 - May 2026 (1 year 9 months)
Collaborated with the professor to identify key areas of difficulty in two math classes, tailoring support to ensure student success. Assisted 38 students with mathematical concepts such as logic, probability, and statistics during lab sessions and office hours.
Software Engineering Fellow
TalentSprint
Mar 2024 - Sep 2025 (1 year 6 months)
Gained expertise in advanced software engineering concepts, including recursion, file handling, and Linux commands, applying these skills to real projects using Pygame and other tools. Collaborated in project teams of 5-7 members to design and build scalable applications using modular code practices.
Developed strong communication and problem-solving skills while resolving customer queries related to digital banking systems and account security. Utilized CRM systems to handle client accounts, demonstrating proficiency in safeguarding digital information.
Education
Degrees, certifications, and relevant coursework
Mercy University
Bachelor of Science, Computer Science
Grade: 3.9
Pursuing a Bachelor of Science in Computer Science with a GPA of 3.9, expected graduation in May 2026.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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