Valentina MARDONES

With a robust background in customer support and administrative roles, I have honed my skills in delivering exceptional service to clients and managing complex inquiries. At Alight Solutions, I provided HR support to employees of major clients like Bank of America and Boeing, ensuring their needs were met efficiently in a fast-paced remote environment. My ability to navigate intricate HR policies and assist with benefits enrollment has consistently resulted in high performance and client satisfaction.

Prior to my role at Alight Solutions, I served as a Clinic Coordinator and Administrative Assistant at LaserBodyMD/LifeClinic MD, where I managed staff schedules and patient financial processes across multiple locations. My experience in training new hires and overseeing clinic operations has equipped me with strong organizational and leadership skills. Additionally, my time as a Premium Travel Consultant at American Express allowed me to develop a keen eye for detail while crafting personalized travel experiences for high-profile clients.