vaishavi chinan

I've supported Booking.com customers at Concentrix, helping resolve reservation and accommodation issues across hotels, apartments and studios.

I document customer concerns, actions taken and solutions so ongoing cases can be followed up accurately and consistently.

Working in a fast-paced customer service environment has strengthened my professional communication, patience, attention to detail and problem-solving skills in both French and English.

Alongside my current Logistics and Supply Chain Management studies at Curtin University Mauritius, I'm seeking a part-time remote customer care role where I can provide helpful, customer-focused support.