Vaibhav Trehan
@vaibhavtrehan
Operations and client support leader using KPI reporting and CRM systems to improve staffing, inventory, and customer engagement.
United StatesWhat I'm looking for
I’m a business operations and client support professional with 4+ years of experience coordinating daily operations, workforce activities, vendor relationships, CRM records, sales reporting, and customer service across fast-paced retail, automotive, and sales environments. I use operational data—like POS sales, customer traffic, inventory availability, and upselling KPIs—to support staffing, replenishment, and promotional decisions, while documenting workflows and resolving issues quickly.
In my current role as Assistant Manager, I coordinate with employees, vendors, and management to handle day-to-day operational challenges, and I train team members on procedures, customer service, upselling, and compliance to keep execution consistent. Earlier, as an Account Executive at Forever Living Products, I managed the full sales cycle, achieved 120% of monthly targets, and maintained accurate Salesforce records for pipeline reporting; I also progressed from SDR based on lead generation and client relationship management. I hold an MBA in Marketing Management and am currently pursuing an MBA in Information Technology.
Experience
Work history, roles, and key accomplishments
Assistant Manager
Sagar And Sons Inc.
Jan 2025 - Present (1 year 8 months)
Promoted to Assistant Manager after hands-on training across store operations, POS workflows, inventory, merchandising, and customer service. Analyzes POS sales and upselling KPIs, coordinates with employees and vendors to resolve operational issues, and trains the team to maintain consistent service standards.
Assistant Manager - Sales & Customer
Nissan
Jan 2021 - May 2022 (1 year 4 months)
Supported sales and customer engagement by maintaining spreadsheet-based CRM and service records, scheduling appointments, and tracking follow-ups. Gathered customer requirements and coordinated across sales, service, and technical teams to align recommendations and delivery expectations, while addressing customer and operational concerns.
Account Executive – Sales
Forever Living Products Company
Jan 2019 - Aug 2020 (1 year 7 months)
Managed the full sales cycle from prospecting and referrals through presentations, negotiation, closing, and post-sale relationship management, achieving 120% of monthly targets. Maintained accurate Salesforce records for pipeline and reporting and was promoted from SDR to Account Executive based on lead generation and client relationship ownership.
Education
Degrees, certifications, and relevant coursework
Humphreys University
Master of Business Administration, Information Technology
2026 -
Pursuing a Master of Business Administration in Information Technology at Humphreys University, starting July 2026.
Lincoln University, California
Master of Business Administration, Marketing Management
Earned a Master of Business Administration in Marketing Management from Lincoln University (California) in May 2025.
Chandigarh University
Bachelor of Engineering, Mechanical Engineering
Earned a Bachelor of Engineering in Mechanical Engineering from Chandigarh University in May 2018.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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