Vahatra RANDRIANARIVELOVR
Open to opportunities

Vahatra RANDRIANARIVELO

@vahatrarandrianarive

Highly resourceful account manager with expertise in customer service.

Madagascar

What I'm looking for

I seek a dynamic role that fosters growth and values customer relationships.

I am a highly resourceful and detail-oriented account manager with extensive experience in customer service and project management. My career has been marked by a commitment to achieving high customer satisfaction rates, evidenced by an 85% satisfaction rate and an 80% customer retention rate at TROPICKNITS MADAGASCAR. I excel in managing key accounts, ensuring that I serve as the primary point of contact for customer orders and inquiries, while providing tailored solutions that foster strong, trust-based client relationships.

Throughout my tenure, I have successfully managed and optimized order timelines, negotiating delivery dates that align with production capacity and customer expectations. My ability to facilitate effective collaboration between cross-functional teams has been crucial in ensuring the timely production and delivery of high-quality textile products. I am eager to leverage my skills in web research, data analysis, and communication to contribute to revenue generation through commercial outreach initiatives.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Acharya School of Management logoAM

Acharya School of Management

Master en Marketing Management, Marketing Management

2012 - 2014

ESSCA Antanimena-Ieseg School of Management logoEM

ESSCA Antanimena-Ieseg School of Management

Bachelor of Business Administration, Business Administration

2009 - 2011

Cambridge University logoCU

Cambridge University

Baccalauréat- Série D, General Studies

2009 - 2009

Tech stack

Software and tools used professionally

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Vahatra RANDRIANARIVELO - Account Manager - TROPICKNITS MADAGASCAR | Himalayas