Vahatra RANDRIANARIVELO

I am a highly resourceful and detail-oriented account manager with extensive experience in customer service and project management. My career has been marked by a commitment to achieving high customer satisfaction rates, evidenced by an 85% satisfaction rate and an 80% customer retention rate at TROPICKNITS MADAGASCAR. I excel in managing key accounts, ensuring that I serve as the primary point of contact for customer orders and inquiries, while providing tailored solutions that foster strong, trust-based client relationships.

Throughout my tenure, I have successfully managed and optimized order timelines, negotiating delivery dates that align with production capacity and customer expectations. My ability to facilitate effective collaboration between cross-functional teams has been crucial in ensuring the timely production and delivery of high-quality textile products. I am eager to leverage my skills in web research, data analysis, and communication to contribute to revenue generation through commercial outreach initiatives.