Uzoamaka Ikechukwu-Nwodo

I’m a dependable Customer Service Representative and Inbound Support Specialist with 2+ years of experience handling inbound customer enquiries via phone, email, and live chat. I’m known for patience, accuracy, and reliable follow-through on every ticket, using active listening to diagnose issues quickly and guide customers to clear resolutions.

In my current remote role at ISN Gadget, I respond to inbound support enquiries, coordinate communication between customers and technicians, follow up on unresolved matters, and maintain accurate records. Previously at Herry Soft Furnishing, I helped customers with product and service enquiries, resolved concerns promptly and respectfully, and supported day-to-day customer service operations while building trusting customer relationships. I’m seeking a remote inbound customer support role where consistent, high-quality service is the priority.