uwabimfura jackson

Provided technical assistance and troubleshooting for hardware, software, and network issues for faculty, staff, and students. Diagnosed and resolved problems, performed updates, maintained inventory, enforced IT policy, and managed software administration, cybersecurity, and vendors.

Supported teachers and school leaders in improving digital literacy for online learning using the Moodle Platform. Guided integration of digital components, MS Office skills, online resource evaluation, and effective online communication. Managed training activities, assessed assignments, and collaborated with educational institutions.

Managed partnerships and analyzed products for shipment to East and West Africa. Reviewed and analyzed project invoices before shipment. Conducted client data analysis using CRM systems to manage important and unproductive clients.

Performed data analysis to detect transaction frauds. Identified customers affected by failed transactions and facilitated refunds based on transaction details.

Managed IT and electronics projects, including concept development and follow-up. Conducted data analysis using MSQL for projects like air quality monitoring and bus speed governors, presenting results to stakeholders. Collaborated with public and private institutions on project implementation and agreements.

Provided IT technical support, including network maintenance and security solutions. Supported hardware maintenance for public institutions and managed IT equipment supply. Led training sessions on ICT basics and network troubleshooting for interns and team members.

Served as an Assistant Lecturer, teaching various computer science courses. Covered subjects including Network Administration, AI, Cryptography, Database Management, Data Mining, and Blockchain Technology.

Served as an Assistant Lecturer, teaching computer science and security courses. Covered subjects including Network Security, Cryptography, Wireless Technology, Data Mining, Data Warehouse, Multimedia Systems, and Network Administration.

Worked as a Data Clerk/Enumerator, collecting data using the ODK tool on tablets. Focused on gathering information regarding the malnutrition of children under 5 years old in different provinces.

Managed IT operations, including network and hardware maintenance. Supported the accounting system and managed student marking reports, involving data analysis from CSV sheets. Provided technical support for network configuration and data backup.