lakhan balchandani
@lakhanbalchandani
I improve daily operations, customer service, and cross-functional coordination across digital and service-focused teams.
IndiaWhat I'm looking for
I've supported daily operations, customer issue resolution, reporting, and project planning at Tellme Digi Infotech Pvt. Ltd. as an Operations Executive.
Previously, I coordinated social media, promotional campaigns, branding activities, and customer engagement as a Brand & Media Associate at Tellme Digi Infotech Pvt. Ltd.
At Tech Mahindra, I handled customer queries and complaints by phone, maintained accurate records, and built customer relationships through clear communication.
Experience
Work history, roles, and key accomplishments
Operations Executive
Tellme Digi Infotech Pvt. Ltd.
Nov 2025 - May 2026 (6 months)
Managed daily operational activities and ensured smooth execution of business processes. Coordinated with multiple teams to improve workflow efficiency and prepared reports and maintained operational records.
Brand & Media Associate
Tellme Digi Infotech Pvt. Ltd.
May 2025 - Oct 2025 (5 months)
Assisted in social media and promotional campaigns and coordinated marketing activities and content execution. Supported branding initiatives and customer engagement.
Handled customer queries through calls and maintained service quality. Resolved complaints efficiently while meeting performance targets and maintained accurate customer records.
Education
Degrees, certifications, and relevant coursework
Indira Priyadarshini College Bhopal
Bachelor in Commerce, Computer Application
Bachelor in Commerce with a focus on Computer Application.
Makhanlal Chaturvedi National University of Journalism and Communication
Diploma, Computer Applications
Diploma in Computer Applications.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Skills
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