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Utkarsha Gezer

@utkarshagezer

HR Business Partner at Herman FMCG (Sharaf Group), developing career frameworks and AI-assisted HR workflows.

At Herman FMCG (Sharaf Group), I lead the Admin and HR function and partner with the CEO on workforce planning and people decisions. I developed a grade-wise designation and career progression framework across departments and standardized HR governance with 15 SOPs.

I'm also designing AI-assisted workflows for employee queries, HR letters, leave and attendance validation, onboarding, and exits, with human approval controls and data privacy safeguards. At Sharaf Exchange, I managed the transition to SAP SuccessFactors and led Emiratization initiatives that achieved the 27% UAE National workforce target.

Experience

Work history, roles, and key accomplishments

Current

Human Resources Business Partner

Current

Herman FMCG (Sharaf Group)

Jan 2026 - Present (9 months)

Lead the Admin and HR function for Herman FMCG, managing a team of 10 and supporting 200+ employees while reporting directly to the CEO. Developed HR policies, training programs, and AI-driven HR automation initiatives.

Strategic HR Workforce Planning Talent Management Employee Relations HR Policy Development Training and Development Rewards and Recognition HR Analytics Agentic AI HR Automation SAP SuccessFactors HRIS Stakeholder Management

HR Specialist

Sharaf Exchange (Sharaf Group)

Apr 2025 - Jan 2026 (9 months)

Managed the employee lifecycle and provided HR business partnering to the CEO, managers, and employees. Led Emiratization initiatives and managed the transition to SAP SuccessFactors.

Employee Lifecycle Management Emiratization SAP SuccessFactors Employee Central Payroll HR Compliance CBUAE MOHRE GPSSA Performance Management Succession Planning HR Analytics

Employee Experience Specialist

Independent Restaurant Management LLC

Dec 2023 - Mar 2025 (1 year 3 months)

Introduced recognition programs, employee surveys, and engagement initiatives that reduced early-stage attrition. Managed payroll for 2000+ employees and developed HR policies including leave management and disciplinary procedures.

Employee Engagement Recognition Programs Payroll Management HRIS HR Policy Development Employee Relations Attrition Analysis Training Food Safety

HR Executive, Employee Relations and Shared Services

Al Ansari Exchange

Aug 2021 - Dec 2023 (2 years 4 months)

Managed employee relations and probation tracking for 800+ employees across UAE and Kuwait with 100% labor law compliance. Processed End of Service Benefits and coordinated transfers and promotions.

Employee Relations Probation Tracking Labor Law Compliance Exit Interviews Attrition Analysis End Of Service Benefits HR Helpdesk HR Dashboards Central Bank Reporting

Insurance Advisor

MetLife Insurance (American Life Insurance Company)

Apr 2020 - Jan 2021 (9 months)

Advised clients on insurance solutions through consultative sales, tracked client interactions in CRM, and trained new advisors.

Consultative Sales Customer Relationship Management CRM Training

Office Admin and Training Coordinator

Collect Plus (Channel Partner of du Telecom)

Oct 2017 - Jan 2020 (2 years 3 months)

Managed office operations and administration, coordinated staff training programs, and supported du channel partner operations for the Dubai and Egypt offices.

Office Administration training coordination Operations Management