Urbi Khanra
@urbikhanra
Process analyst specializing in claims optimization, SOP development, and continuous improvement.
What I'm looking for
I am a process analyst with over 2 years of experience optimizing workflows and enhancing business processes within digital health operations.
I develop standard operating procedures, document workflows, and implement continuous improvement metrics that streamline claims processing, reduce waste, and improve productivity and accuracy.
I collaborate with teams to define business requirements, verify and enter claims data, resolve edits, and ensure adherence to production and quality standards.
I bring strong analytical skills, attention to detail, and a commitment to driving operational excellence and measurable business growth.
Experience
Work history, roles, and key accomplishments
Process Analyst
Thryve Digital Health LLP
Jan 2022 - Present (3 years 8 months)
Optimized claims processing workflows by developing SOPs and implementing continuous improvement metrics, improving accuracy and productivity across operations. Validated and entered claims data, resolved edits, and collaborated with teams to define business requirements and meet quality standards.
Education
Degrees, certifications, and relevant coursework
Techno India University
Bachelor of Pharmacy, Pharmacy
2018 - 2021
Completed a Bachelor of Pharmacy (B.Pharm) program with coursework relevant to pharmaceutical sciences and practical skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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