Looking for a job

Asif Kazi

@asifkazi

Message

Lead Business Analyst specializing in health insurance claims, process optimization, and Agile delivery.

India

Message

What I'm looking for

I seek a role where I can own claims/process operations, lead Agile-driven improvements, mentor teams, and deliver compliance-focused digital transformation with measurable efficiency gains.

I am a Lead Business Analyst with over 10 years' experience focused on health insurance and claims operations, translating complex claims lifecycles into clear business requirements and delivering measurable process improvements.

I have owned end-to-end long-term care claims processing across US and UK portfolios, managed high-volume review (260+ claims/month), and maintained 96%+ accuracy while ensuring HIPAA and UK GDPR compliance.

My contributions include identifying $100K+ overpayments, reducing escalations by 10%, improving first-time-right processing, and building Excel automation tools that cut manual errors by 20%.

I mentor teams, drive QA/UAT for claims enhancements, lead digital transformation and compliance-focused initiatives, and consistently deliver KPI-driven improvements that strengthen operational resilience and client outcomes.

Experience

Work history, roles, and key accomplishments

Senior Operations Analyst

Genworth Financial, Inc.

Feb 2022 - Jul 2025 (3 years 5 months)

Owned end-to-end long-term care claims processing across US and UK portfolios, improving first-time-right processing and identifying $100K+ overpayments while maintaining 96%+ accuracy and regulatory compliance.

Claims Processing Requirements Gathering Dashboarding Stakeholder Management Process Improvement

Senior Claims Advisor

Barclays PLC

Apr 2021 - Oct 2021 (6 months)

Resolved complex customer financial adjustments and identified fraud patterns, contributing to £50K+ prevented losses while maintaining 97%+ accuracy and 100% SLA adherence.

Fraud Detection Chargebacks Quality Control Citrix SharePoint SLA Management

Senior Quality Process Analyst

Arthur J Gallagher

Sep 2018 - Jul 2020 (1 year 10 months)

Audited policy and claims files achieving 98.5%+ accuracy, reduced processing errors 22% through root-cause analysis, and eliminated 25% of unnecessary QA steps via process optimization.

Quality Assurance Audit Root Cause Analysis Process Optimization Dashboarding Mentoring Compliance

Process Analyst

Arthur J Gallagher

Mar 2013 - Sep 2018 (5 years 6 months)

Managed London Market broking operations including new business, claims, reconciliations and reporting; reduced report turnaround from 3 hours to 45 minutes through Excel automation.

Claims Processing Reconciliations Reporting

Education

Degrees, certifications, and relevant coursework

MIT, Pune

Master of Business, Business Finance

2009 - 2012

Grade: 3.0

Activities and societies: MIT College of Management (MITCOM) and MIT-WPU offer an MBA in Finance/Finance Technology featuring industry-integrated learning, including case studies, internships, and workshops on financial modeling and analytics: Practical Learning Industry Immersions & Internships Specialized Workshops & Certifications Key Subject Focus Simulation Labs Guest Lectures

Completed a Master of Business Finance program at MIT, Pune.

Poona College, Pune

Bachelor of Commerce, Commerce

2006 - 2009

Grade: 3.2

Activities and societies: B.Com students at Poona College of Arts, Science and Commerce engage in a variety of academic and extracurricular activities, including career counseling sessions like "Chartered Accountant: A World of Opportunities," workshops, and industrial visits. The department organizes motivational lectures, and students participate in regional competitions such as Avishkar.

Completed Bachelor of Commerce studies at Poona College, Pune.