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Business ConsultantBC
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Business Consultant

@businessconsultant

Business analyst driving BFSI claims and fraud transformation using data, SQL, and process redesign.

India
Message

What I'm looking for

I seek roles where I can apply data-driven analysis and process redesign in BFSI, collaborate with stakeholders, and drive measurable operational improvements.

I am a Business Analyst with ~2 years of experience supporting BFSI transformation programs across claims and fraud operations, skilled in requirements gathering, stakeholder workshops, process mapping, and UAT execution. I have demonstrated measurable impact—improving turnaround time by ~20–25% and reducing false positives by ~15%—and routinely use SQL and Excel for KPI tracking, data validation, and operational decision support.

I translate business needs into clear Functional and Non-Functional Requirements aligned with Agile/Scrum and SDLC practices, create AS-IS and TO-BE process flows to identify automation opportunities, and prepare and execute UAT for complex workflows. I combine analytics (EDA, A/B testing) with stakeholder collaboration to prioritize risk, streamline operations, and deliver actionable insights.

Experience

Work history, roles, and key accomplishments

TM
Current

Business Analyst

Tech Mahindra

Jul 2024 - Present (1 year 8 months)

Supported requirements gathering and process modernization for BFSI claims and fraud workflows, enabling ~20–25% faster turnaround and ~15% reduction in false positives through rule refinement and automation opportunities.

Education

Degrees, certifications, and relevant coursework

University of Hyderabad logoUH

University of Hyderabad

Master of Business Administration, Business Analytics

2022 - 2024

Completed a Master of Business Administration with a major in Business Analytics covering business analytics, machine learning, data analysis, and generative AI.

SR

St. Xavier's College, Ranchi

Bachelor of Commerce, Finance

2017 - 2020

Completed a Bachelor of Commerce with a focus on finance covering core commerce and finance coursework.

Tech stack

Software and tools used professionally

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