Business Consultant
@businessconsultant
Business analyst driving BFSI claims and fraud transformation using data, SQL, and process redesign.
What I'm looking for
I am a Business Analyst with ~2 years of experience supporting BFSI transformation programs across claims and fraud operations, skilled in requirements gathering, stakeholder workshops, process mapping, and UAT execution. I have demonstrated measurable impact—improving turnaround time by ~20–25% and reducing false positives by ~15%—and routinely use SQL and Excel for KPI tracking, data validation, and operational decision support.
I translate business needs into clear Functional and Non-Functional Requirements aligned with Agile/Scrum and SDLC practices, create AS-IS and TO-BE process flows to identify automation opportunities, and prepare and execute UAT for complex workflows. I combine analytics (EDA, A/B testing) with stakeholder collaboration to prioritize risk, streamline operations, and deliver actionable insights.
Experience
Work history, roles, and key accomplishments
Business Analyst
Tech Mahindra
Jul 2024 - Present (1 year 8 months)
Supported requirements gathering and process modernization for BFSI claims and fraud workflows, enabling ~20–25% faster turnaround and ~15% reduction in false positives through rule refinement and automation opportunities.
Junior Analyst
Lybrate
Nov 2021 - May 2022 (6 months)
Analyzed 1,000+ customer survey responses and built Excel dashboards and weekly insight reports to drive service improvements and prioritize product/process changes.
Education
Degrees, certifications, and relevant coursework
University of Hyderabad
Master of Business Administration, Business Analytics
2022 - 2024
Completed a Master of Business Administration with a major in Business Analytics covering business analytics, machine learning, data analysis, and generative AI.
St. Xavier's College, Ranchi
Bachelor of Commerce, Finance
2017 - 2020
Completed a Bachelor of Commerce with a focus on finance covering core commerce and finance coursework.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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