Amrita Nayak
@amritanayak
Experienced Process Analyst with a focus on efficiency and quality.
What I'm looking for
I am an exceedingly thorough Process Analyst with 2.8 years of experience in coding and reviewing records to achieve superlative results. My journey has been marked by a commitment to improving efficiency and reducing costs while ensuring the highest standards of service delivery. I have a proven track record of implementing process changes that enhance both output and worker satisfaction.
In my current role as a Senior Process Analyst at Thryve Digital Health LLP, I specialize in payment integrity claims review, ensuring appropriate payment levels and resource utilization. My analytical skills allow me to identify discrepancies in billing practices and intervene for resolution, promoting quality and efficiency in review services. I am motivated to learn, grow, and excel in my field, and I am eager to contribute to team success through my organized and action-oriented approach.
Experience
Work history, roles, and key accomplishments
Senior Process Analyst
Thryve Digital Health LLP
May 2022 - Present (3 years 1 month)
Reviewed medical documentation, itemized bills, and claims data to ensure appropriate payment levels and resource utilization. Identified potential discrepancies in provider billing practices and intervened for resolution and education.
Clinical Investigator
Optum Global Solution Pvt Ltd
Oct 2019 - Dec 2021 (2 years 2 months)
Prevented payment of potentially fraudulent and/or abusive claims using medical expertise and knowledge of CPT/diagnosis codes and CMS guidelines. Coordinated with team members and shared process-related updates.
Mobile Health Officer
Call Health Services Private Limited
Feb 2015 - Jul 2016 (1 year 5 months)
Conducted sample collections for diagnostic tests and performed health assessments including physical examinations. Facilitated video calls between patients and doctors.
Nursing Tutor
JEBSON
Feb 2014 - Sep 2014 (7 months)
Taught nursing students, conducted exams, and prepared lesson plans. Led practical sessions and assigned student tasks.
Sister Tutor
ANMMCH
Sep 2012 - Jun 2013 (9 months)
Delivered lectures, conducted examinations, and developed lesson plans for students. Managed practical sessions.
Consultant Tutor
SPC Management Services Private Limited (UNFPA)
Jan 2012 - Sep 2012 (8 months)
Conducted classes, prepared lesson plans, and administered exams. Focused on educational delivery within the UNFPA project.
Research Assistant and Tutor
ANSWERS
Nov 2010 - Dec 2011 (1 year 1 month)
Conducted research, attended project meetings, and collected data. Prepared interview questions and conducted focus group interviews.
Education
Degrees, certifications, and relevant coursework
St Ann 's College for Women
Intermediate Public Examination (Vocational), Vocational Studies
Completed Intermediate Public Examination (Vocational) (10 + 2).
VISWASS College of Nursing
Bachelor Degree, Nursing
Obtained a Bachelor Degree in Nursing.
DePaul School
Matriculation, General Studies
Completed matriculation studies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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