upasana taneja

Coordinated all e-commerce operations for B2B and B2C products across various US markets, including Amazon, Walmart, eBay, and Magento Stores. Managed product listings, monitored inventory levels, and processed customer orders, ensuring timely shipment and exceptional customer service.

Provided overviews of report purposes and scopes, introducing Travelling Foot as a travel company and highlighting its business model. Analyzed different segments for profitability, customer loyalty, and growth opportunities, summarizing key findings and insights.

Coordinated with cross-functional teams to ensure successful project execution and conducted regular meetings to provide guidance and foster collaboration. Developed and implemented operational processes and workflows to enhance efficiency and productivity.

Generated reports providing insights on various business metrics, including customer order processes and progress tracking. Handled Australian customer calls to provide updates on their order process and collaborated with the team to ensure smooth order processing and customer satisfaction.

Generated comprehensive reports summarizing survey findings and data analysis results, and conducted quality checks on survey data to ensure accuracy and completeness. Developed and implemented data validation procedures to maintain data integrity.

Utilized specialized GIS tools and software to convert data into geospatial formats and conducted data validation and quality assurance checks to ensure accuracy. Assisted in developing and maintaining data conversion procedures and documentation.

Completed a Bachelor of Commerce degree.

Obtained a Diploma in Software.