DataTech With Sayon

I’m an Operations and Business Support professional with 6.5+ years of experience supporting business operations, coordinating cross-functional teams, managing stakeholder communications, improving operational efficiency, and delivering reporting solutions across global organizations. I’m known for being highly organized, detail-oriented, and able to manage multiple priorities in fast-paced environments.

At GIANT EAGLE (Analyst, Jun 2022 – Present), I coordinate cross-functional initiatives between business stakeholders and technical teams to deliver operational reporting projects. I facilitate recurring meetings by documenting discussions, tracking action items, and following up on deliverables—while improving consistency through process documentation and reporting standards.

I also focus heavily on automation and performance. I automated operational workflows using Power Automate, reducing manual effort by over 90%, and consolidated large datasets into standardized reports, reducing processing time from over two hours to six minutes.

Previously at AMAZON (Senior Associate, Jun 2020 – May 2022), I coordinated daily operational activities supporting high-volume business functions, resolved operational issues with cross-functional teams to meet SLAs, and prepared operational reports and leadership updates. I supported continuous process improvements that increased operational efficiency by 20%, and maintained operational documentation and reporting records.