Unnikrishnan KG

Lead demand planning and replenishment for the electronics category across 200+ dark stores in the UAE and 130+ in KSA, managing a team of 6 associates. Drive corrective actions on out-of-stocks, vendor lead time, and forecast accuracy, and automate replenishment and communication using AI tools.

Managed inventory availability and health for the Noon core business, including replenishment planning, vendor operations, and inbound shipment scheduling. Led item-level forecasting, assortment planning, and OTB budgets, and monitored P&L leakage and shrinkage.

Ran the warranty after-sales refund programme across the GCC, reducing warranty refunds. Managed RTV and liquidation of refunded inventory, led call centre teams, and improved agent occupancy and reduced call abandonment.

Forecast demand and allocated stock for 24 consumer electronics retail stores and central warehouse across the UAE and GCC, managing reordering and distribution for 10,000+ SKUs. Led a team of 7 executives, implemented SAP supply chain processes, and improved stock availability from 60% to 95% and order fill rate from 72% to 90%.

Developed and rated vendors against ISO standards, converted quotes to purchase orders, and coordinated imports, customs, and freight forwarders for R&D and manufacturing.

Forecast demand for consumer lighting products across 14 branches in India and managed sourcing, imports, supplier agreements, freight management, and purchasing to minimise stock-outs.

Grade: Distinction

Postgraduate Diploma in Supply Chain and Logistics with Distinction.

Grade: Distinction

Master of Business Administration in Operations Management with Distinction.

Grade: First Class

Bachelor of Computer Application with First Class.