Shatabdi Wasnik
@shatabdiwasnik
Senior Cybersecurity and Endpoint Protection specialist with expertise in Microsoft Defender and incident response.
What I'm looking for
I am a detail-oriented cybersecurity and endpoint protection specialist with extensive hands-on experience in Microsoft Defender for Endpoint, Intune, Azure Security, and incident response. I apply MITRE ATT&CK and TVM methodologies to prioritize threats and reduce exposure while aligning defenses with NIST and ISO 27001 standards.
In my most recent role as Senior Escalation Engineer / SME for Microsoft Defender for Endpoint, I managed Windows clients and servers, investigated advanced endpoint alerts using EDR and log analysis, and configured Defender policies such as ASR, SmartScreen, Tamper Protection, and Network Protection. I collaborated with engineering teams to resolve complex issues, delivered client training, and contributed to feature improvements.
I hold Microsoft certifications in Azure Fundamentals and Azure Administrator Associate, and I have been recognized with awards for technical excellence and consistent performance. I communicate effectively with stakeholders, solve problems proactively, and thrive in team-oriented environments focused on measurable security outcomes.
Experience
Work history, roles, and key accomplishments
Senior Escalation Engineer
Concentrix India Pvt. Ltd.
Feb 2021 - Jun 2025 (4 years 4 months)
Led investigation and remediation of advanced endpoint threats using Microsoft Defender for Endpoint, reducing exposure through TVM and MITRE ATT&CK-driven detections; delivered client training and collaborated with engineering to resolve complex issues.
Customer Relations Advisor
Tech Mahindra Business Services Ltd.
Sep 2019 - Feb 2021 (1 year 5 months)
Managed inbound telecom customer queries and technical issues, achieving first-call resolution and escalating complex issues to appropriate teams to ensure timely service restoration.
Administrative Executive
Global City International School
Nov 2017 - Mar 2018 (4 months)
Oversaw school operations, safety compliance, and data management while supporting faculty training and coordinating events to maintain smooth institutional functioning.
Technical Support Executive
Concentrix India Pvt. Ltd.
Nov 2015 - Dec 2016 (1 year 1 month)
Provided technical support for internet and broadband services, diagnosing faults and coordinating technician visits to restore customer connectivity efficiently.
Customer Relationship Partner
Yes Bank Ltd.
Nov 2014 - May 2015 (6 months)
Managed customer portfolios and supported financial product sales, maintaining relationships to drive satisfaction and retention.
Education
Degrees, certifications, and relevant coursework
Nagpur
Diploma, Information Technology
Diploma in Information Technology completed in Nagpur; focused on foundational IT concepts and practical technical skills.
Maharashtra Board
Secondary School Certificate (SSC), Secondary Education
Secondary School Certificate (SSC) completed under the Maharashtra State Board.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
Skills
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