Dattesh Trivedi

Leading a team for IT site infrastructure management, overseeing project management, technical innovation, and cross-department collaboration while managing service support and performance metrics.

Managed over 100 servers in a Hyper-V environment, including storage management and firewall administration using Fortinet, while overseeing vendor and asset management.

Provided technical support for Active Directory and Office 365 user administration, troubleshooting Windows applications, and managing network monitoring through SolarWinds.

Led operations team focusing on system administration, performance management, and vendor management while overseeing firewall management.

Provided technical support for enterprise products including EPS, UEM, and MDM, while managing documentation and project coordination.

Handled network administration tasks, implemented SonicWALL NSA UTM firewall, and managed user administration for Active Directory and Open VPN.

Managed SonicWALL UTM administration and performed Active Directory user administration and bandwidth monitoring.

Responsible for Windows server administration, desktop troubleshooting, and network troubleshooting while managing a team.

Managed Windows Server 2008, performed Active Directory user administration, and handled desktop level troubleshooting and vendor management.

Completed training on AWS Cloud Solution at the Associate Level, enhancing skills in cloud computing and services.

Completed CCNA R/S certification with a score of 961/1000, validating skills in network fundamentals and routing protocols.

Grade: 1st Class

Completed a Master of Science in IT with a focus on advanced information technology concepts and practices, achieving 1st Class honors.

Earned a Bachelor of Computer Applications, gaining foundational knowledge in computer science and application development.