Umair Khalid
@umairkhalid2
Insurance eligibility verification professional focused on accurate EHR documentation and compliant patient access.
PakistanWhat I'm looking for
I work in Eligibility & Benefits Verification, verifying insurance coverage and patient eligibility via calls and coordinating with insurance providers to ensure timely access. I’m skilled in obtaining authorizations, using EHR systems, and maintaining accurate, compliant documentation that supports reliable patient service.
Beyond verification, I’ve built a strong foundation through Customer Support and QA (Quality Auditor) work—resolving customer complaints, performing internal audits for quality compliance, and applying teamwork, time management, and leadership to keep operations running smoothly. With my D.A.E Mechanical background and internship experience monitoring daily activities for safety issues at PakistanRailways, I bring both structured attention to detail and clear communication to every role.
Experience
Work history, roles, and key accomplishments
Eligibility & Benefits
P.I.T.A.C Lahore
Jan 2024 - Present (2 years 5 months)
Verified insurance coverage and patient eligibility through phone-based checks with insurance providers. Obtained authorizations, used EHR systems, and ensured accurate, compliant documentation.
Sales Executive & Specialist
Nexstar Solutions
Jan 2023 - Jan 2024 (1 year)
Developed and maintained client relationships through effective phone communication and follow-ups. Supported sales activities by coordinating with customers to address needs.
Customer Support Executive
MindBridge Private Limited
Jan 2022 - Jan 2023 (1 year)
Provided customer support and resolved complaints in a timely manner. Maintained support workflows using Google Sheets and collaborated with the team to improve service quality.
Quality Auditor
MindBridge Private Limited
Jan 2018 - Jan 2022 (4 years)
Conducted internal audits to ensure compliance with quality standards. Supported continuous improvement through effective communication, documentation, and process follow-through.
Sub Engineer
Pakistan Railways
Jan 2015 - Jan 2015 (0 months)
Monitored daily activities to identify potential safety issues and operational problems with equipment. Reported observations to support safe and reliable operations during the internship.
Education
Degrees, certifications, and relevant coursework
N C B A & E UNIVERSITY
Bachelor of Science, Technology
2020 -
Earned a Bachelor of Science in Technology at N C B A & E University starting in 2020.
P.P.T.I LAHORE
DAE Mechanical, Mechanical
2016 -
Completed D.A.E in Mechanical at P.P.T.I Lahore starting in September 2016.
DON BOSCO HIGH SCHOOL LAHORE
Matriculation, Matriculation
2012 -
Completed Matriculation at Don Bosco High School, Lahore starting in March 2012.
Tech stack
Software and tools used professionally
Availability
Location
PakistanAuthorized to work in
Job categories
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