Arslan Ashraf

I am an experienced Insurance Verification Specialist with over five years of expertise in virtual assistance, customer service, and remote administrative support. My career has been defined by my ability to maintain high accuracy in verifying insurance coverage details, ensuring a seamless client experience. I have a strong understanding of health insurance workflows, client onboarding, and policy validation, which allows me to effectively communicate with clients and resolve their queries through various channels.

In my current role at Smartchoice.pk, I lead a team in verifying insurance eligibility for both individual and corporate clients. I manage CRM records, assist with policy issuance, and supervise junior staff, ensuring that tasks are completed on time. My previous experience as a Consumable Store Supervisor and Accounts Assistant has equipped me with strong organizational skills and a keen eye for detail, which I apply to all aspects of my work.