Looking for a job

Fatima Majid

@fatimamajid

Message

HR Benefits Associate at HRSG, coordinating employee benefits, insurance claims, and monthly reports.

Pakistan

Message

What I'm looking for

I'm eager to contribute to a dynamic organization and grow professionally in the HR field, with an interest in talent management and organizational development.

At HRSG, I administered employee medical and life insurance policies, coordinated renewals, and processed claims and reimbursements with insurance providers.

I supported employees with coverage and claims questions, maintained benefits records and MIS dashboards, and prepared monthly reports on claims, utilization, and premiums.

Earlier, as an E-Commerce Co-ordinator at PrimeHR (HabibBankLimited), I managed 350+ clients and worked with Relationship Managers on IPG reports and mPOS projects.

My HR experience also includes recruitment internships at HabibBankLimited and BankAlFalah, where I supported candidate assessment, interview coordination, and internship documentation.

Experience

Work history, roles, and key accomplishments

HR Benefits Associate

HRSG

Aug 2025 - Jan 2026 (5 months)

Managed employee medical and life insurance policies, renewals, and benefits administration. Processed claims, policy additions, deletions, renewals, and reimbursements with insurance providers.

Employee Benefits Administration Insurance Coordination Claims Management Benefit Documentation Reporting And Analysis Finance Coordination HR Operations Vendor Management Compliance Management Recruitment support

Officer Business Operations

DataCheck Limited

Feb 2024 - Jan 2025 (11 months)

Resolved 100% of customer complaints and escalations timely, ensuring satisfaction and adherence to company policies. Handled high-volume inbound customer calls, resolving 95% of issues on the first call.

Design to Delight Call management Data Integrity Payment Processing Technical Troubleshooting Process Efficiency Team Support

E-Commerce Coordinator

PrimeHR (Habib Bank Limited)

Apr 2023 - Feb 2024 (10 months)

Managed 350+ clients, driving revenue growth through tailored Internet Payment Gateway, Direct Transfer, and mPOS Travelling solutions. Collaborated with Relationship Managers to deliver actionable IPG reports and mPOS projects, boosting customer engagement by 30%.

Portfolio Growth Data Driven Insights Seamless Online Experiences Project Excellence Revenue Growth Performance Optimization

Internship in HR

Habib Bank Limited

Jan 2021 - Dec 2021 (11 months)

Managed the end-to-end recruitment process for the Persons with Disabilities (PWD) hiring program across assigned roles. Screened, shortlisted, and conducted initial interviews to evaluate candidate suitability.

Recruitment Candidate Assessments Interview Coordination

Internship in HR Talent Acquisition

Bank AlFalah

Jan 2019 - Dec 2019 (11 months)

Managed the internship program across Pakistan, coordinating hiring requirements and recruitment activities. Prepared internship offer letters, internship certificates, and other related documentation.

Internship Program Management Internship Documentation